Privacy
Policy
Your privacy is important to us. Learn how we collect, use, and protect your information.
Last updated: November 2025
1. Introduction
Baitech ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By using our services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Personal Information
We collect information that you provide directly to us, including:
- Name and contact information (email, phone number, address)
- Payment information (processed securely through third-party providers)
- Account credentials (username, password)
- Purchase history and preferences
- Communication records with our support team
2.2 Automatically Collected Information
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, clickstream data)
- Location data (based on IP address)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the collected information for the following purposes:
- Process and fulfill your orders
- Communicate with you about your orders and inquiries
- Provide customer support and technical assistance
- Send marketing communications (with your consent)
- Improve our website and services
- Detect and prevent fraud and security issues
- Comply with legal obligations
- Analyze usage patterns and trends
4. Information Sharing
We may share your information with:
4.1 Service Providers
Third-party companies that help us operate our business, such as payment processors, shipping companies, and email service providers.
4.2 Legal Requirements
When required by law, legal process, or government request, or to protect our rights and safety.
4.3 Business Transfers
In connection with any merger, sale, or transfer of our assets, your information may be transferred.
We do NOT sell your personal information to third parties for their marketing purposes.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Security Measures Include:
- SSL encryption for data transmission
- Secure payment processing through trusted providers
- Regular security audits and updates
- Access controls and authentication
- Employee training on data protection
6. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience on our website.
Types of Cookies We Use:
- Essential Cookies: Necessary for website functionality
- Performance Cookies: Help us understand how visitors use our site
- Functional Cookies: Remember your preferences and settings
- Marketing Cookies: Track your online activity to deliver relevant ads
You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.
7. Your Privacy Rights
You have the right to:
- Access: Request a copy of your personal information
- Correct: Update or correct inaccurate information
- Delete: Request deletion of your personal information
- Opt-Out: Unsubscribe from marketing communications
- Object: Object to certain processing of your information
- Data Portability: Receive your data in a portable format
To exercise these rights, contact us at mnent2025@gmail.com or call +254 799 954 672.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
When we no longer need your information, we will securely delete or anonymize it.
9. Children's Privacy
Our services are not intended for children under 18. We do not knowingly collect personal information from children.
If you believe we have collected information from a child, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
We encourage you to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: mnent2025@gmail.com
Phone: +254 799 954 672
Address: Nairobi, Kenya